Shipping

• Standard (3-5 day) service unless otherwise requested.
• Rush (2-day or overnight) available upon request.
• Free Wednesday delivery to Home Office (4100 S. Houston Levee, Collierville, TN 38017).
• Free Wednesday delivery to Innovation Center (4027 Bailey Station Road, Collierville, TN 38017).

Return Policy

• Signet, Inc. will gladly accept and process in-stock returns at no charge (except freight, when applicable) within 30 days of purchase, no questions asked.
• A return authorization number must be obtained from an Orgill team representative and noted on the package being returned.
• Customer is responsible for return shipping, as well as shipping/handling on the original order and the exchange order (if applicable).
• Signet, Inc. will handle all merchandise pick up arrangements for damaged/defective or mis-shipped orders.
• No restocking fee applies.
• Special Order/Custom items are not returnable.

How to Return Merchandise

• Contact Signet's Orgill team to obtain a Return Authorization (RA) number:
  • Email OrgillCompanyStore@gosignet.com
  • (800) 654-3889 outside Memphis
  • (901) 387-5555 in Memphis
• Write the RA number on the outside of each box/carton.
• Ship your return to:
  • Signet, Inc., Attn: Returns Dept., 1801 N. Shelby Oaks Drive, Suite 12, Memphis, TN 38134